Privacy Policy

Walachia, s.r.o. is registered at the office at Fryšták, Na Kontoře 163, post code 763 16 ,company identification No.: 60720344, incorporated in the Commercial Register kept of file at the Regional Court in Brno, Section C, Insert 16436, as a data administrator shall process your personal data.

Type of Data Processed
We process personal data provided by you.

Why We Collect and Process Your Personal Data
Your personal data is processed for the following reasons:
– Purchase of goods and services – the primary purpose of processing your data is due dispatch and delivery of your order. If a problem occurs, we know who to contact from the data you provided.
– Customer care – if you address us with a question/issue, we have to process your personal data in order to answer/resolve it. The data may be transferred to third parties in certain cases (e.g. delivery company).

Legal Grounds for Processing of Personal Data
Conclusion and Performance of Agreement – a large part of your personal data are needed by us in order to conclude the purchase agreement or another contract for goods and services you intend to purchase. After the agreement is concluded, we process your personal data in order to duly deliver the purchased goods, or to render the purchased services. We process in particular billing and delivery details on the above legal grounds.

Transfer of Personal Data to Third Parties
Delivery of goods – the carrier would not be able to deliver the goods ordered unless we transfer the information on where and to whom the goods should be delivered. This data is transferred to the carrier as entered in the order. Such data includes in particular your first name and surname, delivery address, telephone number where the carrier may contact you, and the amount to be paid on delivery, as the case may be. The carrier is only entitled to process the personal data we transfer for the purposes of delivery.

What Is the Period for Processing Your Personal Data
We shall process your personal data for the entire duration of the contractual relationship between you and us. In case your personal data processing is based on consent, your personal data shall be, in general, processed for 7 years or until such consent is withdrawn. In case you subscribe to commercial communication, your personal data shall be processed for 7 years or until you express your disapproval of such communication. You can easily express your disapproval by email to walachia@walachia.com with text “unsubscribe” or calling our infoline at +420 603 173 137.
Please note that the personal data necessary for the due rendering of services or for the fulfillment of all our duties, ensuing either from the contract between us or from generally binding legal regulations have to be processed regardless of whether you granted your consent for the period set out in the relevant legal regulations and in compliance therewith (e.g. tax documents must be processed for at least 10 years).

Personal Data Security
Your personal data is safe with us. We have adopted adequate technical and organisational measures in order to prevent unauthorised access and misuse of your personal data.

What Are Your Rights Related to Personal Data Protection
In relation to your personal data, you have in particular the right to withdraw your consent to the processing of your personal data at any time, the right to correct or supplement your personal data, the right to request restriction of processing, the right to raise an objection to or a complaint of the processing of your personal data, the right to access your personal data, the right to request the transfer of your personal data, the right to be informed of a breach of security of your personal data and, under certain conditions, the right to the deletion of certain personal data we process about you (“the right to be forgotten”).